Forum Discussion
BillMcKee-f1669
6 years agoCommunity Member
Beginning blank frames when publishing to video
Is there a particular reason why when I publish a screen recording to video the first several frames are blank so that when you import into Rise the video block is black vs. showing the first slide ...
LaurenDuvall
6 years agoStaff
Hi Bill!
Thank you for the extra details! I've tested your file and I can't quite nail down the exact behavior you're seeing on your end.
I'm going to bring in the help of our Support Engineers to investigate further. Please keep an eye out for an email from me!
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