Forum Discussion
StevenBenassi
Staff
Hi Andrew!
Sorry to hear you've also run into this setback!
If you're comfortable sharing your .story file, I'd be happy to take a closer look to see what adjustments can be made. Feel free to upload it here in the discussion or privately through a support case.
We'll delete it from our system as soon as troubleshooting is complete!
AndrewHoskins-e
3 days agoCommunity Member
I would prefer not to send my story file due to company privacy rules. Has a solution been found that does not revolve around adjusting my screen resolution to something other than 100%? That is unfortunately not a fix, but a band aid that only helps those that adjust their screens.