Forum Discussion
black lines on edge of mp4's imported into Storyline
Hello, I've searched here for possible answers to an issue I'm encountering with imported videos/mp4's in my Storyline course. When I preview the slides, many of the videos which I've cropped or ...
Hi Andrew!
Sorry to hear you've also run into this setback!
If you're comfortable sharing your .story file, I'd be happy to take a closer look to see what adjustments can be made. Feel free to upload it here in the discussion or privately through a support case.
We'll delete it from our system as soon as troubleshooting is complete!
I would prefer not to send my story file due to company privacy rules. Has a solution been found that does not revolve around adjusting my screen resolution to something other than 100%? That is unfortunately not a fix, but a band aid that only helps those that adjust their screens.
