Forum Discussion
black lines on edge of mp4's imported into Storyline
Hello, I've searched here for possible answers to an issue I'm encountering with imported videos/mp4's in my Storyline course. When I preview the slides, many of the videos which I've cropped or ...
Hi.
I tried scaling on my end, and it doesn't change anything. I am using Edge and noticed that if I scale the browser to a different size, the black line on the edge would go away. This still not ideal when the courses are normally being viewed at 100% browser size.
Hi Ted,
Thanks for reaching out and sharing what you're experiencing. I've gone ahead and opened a support case on your behalf. One of our talented Support Engineers will be in touch shortly via email. We appreciate your patience.
We'll continue the conversation over in your case.
