Forum Discussion
LizSmiles
8 years agoCommunity Member
Black screen displaying on Replay videos in Rise
I've created a few videos in Replay and whenever I upload it somewhere, it displays as black. I would like it to show the first frame of the video. See image attached for how my video displays in a ...
AlyssaGomez
8 years agoStaff
Hi there Liz!
Rise will display the first frame of a MP4 video as the thumbnail, so it's likely that the first frame of your video is black. Have you tried trimming the first second of the video to remove that black poster frame?
Let me know if that works!
LizSmiles
8 years agoCommunity Member
I'll keep that in mind for next time - was easier to add an image at the beginning this time round. Will factor that in for the next creation should I need to. Thanks for the tip
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