Forum Discussion
Black screen displaying on Replay videos in Rise
I've created a few videos in Replay and whenever I upload it somewhere, it displays as black. I would like it to show the first frame of the video. See image attached for how my video displays in a ...
Good morning, Laszlo!
Oh no, it looks like the Review URL instead of the Rise Share link came through. So sorry for the trouble!
Here's how to grab your Rise course's Share link: Open the course from your Rise dashboard > click Share in the upper right corner of the screen and copy the shareable link.
The URL should start with https://rise.articulate.com/ instead of https://360.articulate.com/review/ – be sure to copy all the way to the end!
Really appreciate your time, and I'm standing by! 😊
Is it possible to talk this over the phone?
Beste Grüsse Laszlo Sereny
Enabling the Digital World