Forum Discussion
Black screen displaying on Replay videos in Rise
Hello - just want to follow-up on this thread. I am having the same issue (black thumbnail showing instead of first frame). The comment that Alyssa Gomez made that "If the slide has audio or video on the first slide, you may see a black screen with a play button if you have never viewed this lesson before," is not accurate on my end.
I have two videos in my Rise course (created in Vyond). One shows the black screen and one doesn't. They both have audio. They are NOT Storyline blocks. I imported them using the video block directly in Rise.
Previously, I had to import the videos to YouTube, set the thumbnail there, and then use the Embed block. Is there a way to ensure the thumbnail shows in Rise without having to use a third-party like YouTube?
Update: I saw in another thread that the reason a black screen shows might be because the video has a transition when it first starts, and...that's exactly what the problem was for me. My Vyond video has an animation/transition when it first starts. Once I removed it, the thumbnail came through perfectly. Hope this helps anyone else with this issue.
Thanks Tonya, your message helped me to save time to solve this issue. :)
Best wishes.
Benoit
