Forum Discussion
Black screen displaying on Replay videos in Rise
I've created a few videos in Replay and whenever I upload it somewhere, it displays as black. I would like it to show the first frame of the video. See image attached for how my video displays in a ...
Update: I saw in another thread that the reason a black screen shows might be because the video has a transition when it first starts, and...that's exactly what the problem was for me. My Vyond video has an animation/transition when it first starts. Once I removed it, the thumbnail came through perfectly. Hope this helps anyone else with this issue.
Thanks Tonya, your message helped me to save time to solve this issue. :)
Best wishes.
Benoit