Forum Discussion
Black screen when launching Storyline-based WBTs on Mac
Hello everyone,
I’m running into an issue with WBTs created in Articulate Storyline. Whenever I try to launch them on a Mac, the screen just stays black and the course won’t load properly. This mak...
Hey I’ve run into this too on a Mac. A couple of quick things that sometimes fix the black screen:
1. Try running the course in Google Chrome instead of Safari – Safari often blocks Storyline content.
2. If it’s an HTML5 course, clear the cache/cookies and reload.
3. If you’re launching from an LMS, try opening in a new window or disabling pop-up blockers.
Not a perfect fix, but these steps usually get the course to load. If nothing works, Windows is unfortunately the most stable option for Storyline content.