Forum Discussion
Blank screen after update
Sure I have seen this mentioned in the forum before but I cannot locate it now (the search function is awful).
If I update my content and re-export it to SCORM, after updating the content on my LM...
Hi Ashley,
I am experiencing the issue that you mentioned was fixed. My user who try to access a Rise file on our LMS that was updated get a blank screen. It seems the fix that was in place a year ago does not work any longer. Are you able to provide support on this issue?
Hi Nicole,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
