Forum Discussion
Blank screen after update
Sure I have seen this mentioned in the forum before but I cannot locate it now (the search function is awful).
If I update my content and re-export it to SCORM, after updating the content on my LM...
Hi Deb! If you delete a lesson in your course, then update the course in your LMS, some learners might see a blank page. However, it sounds like you only replaced a hyperlink and didn't delete any lessons.
Our team would love to help! Would you be able to share your original SCORM package and the updated SCORM package with our team? If that works for you, you can submit both files privately by opening a case. We'll compare the two files in our LMS testing environment and let you know what we find!
Hi Alyssa,
thanks, I've created a support ticket, case number 03294900 and attached the two scorm files.
