Forum Discussion
Blank screen on media-heavy course
Hi everyone!
Our customers have been experiencing a stange problem with one of our courses. There are many movie clips inside the course so it is media-heavy.
The problem they are experiencing i...
Hello Fredrik!
I'm happy to help! To determine if this is an issue within the LMS or the course, do you mind testing the course in SCORM cloud? SCORM cloud is a free testing LMS where you can upload the SCORM package. If the course loads as expected in SCORM cloud, I'd recommend reaching out to your LMS admin to determine what changes need to be made in Moodle. If the course is still not loading properly, then we'll want to troubleshoot the .story file. You can upload the .story file to us privately in a support case.
