Forum Discussion
plocke
3 months agoCommunity Member
Blocks not loading when Rise course is viewed
Hi, I'm having a problem with a project I'm working on. There are some problematic blocks which refuse to load for some reason. For instance, there should be a question here (screenshot taken fro...
CindyHaddad-5a6
2 months agoCommunity Member
We are also having many issues with blocks not loading, seemingly more custom blocks than others, but it has been happening with all kinds. In the past 2 days, I've had 4 reported to me from high-profile courses in our LMS. I rebuilt all the custom blocks into traditional blocks, which was such a shame. Thanks for the tip on scrolling.
- StevenBenassi2 months agoStaff
Hi CindyHaddad-5a6!
Sorry to hear you're also experiencing issues with Blocks loading in Rise 360!
I noticed that you've already opened a support case being handled by my teammate, Robert. It looks like he replied to your e-mail sharing insight and troubleshooting steps to try.
We can continue the conversation through your case to keep all information in one spot.
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