Forum Discussion
ChrisBurke-48fc
7 years agoCommunity Member
Bluetooth Headset - Audio Delay
Hi,
I've recently encountered an issue whereby users of my course are unable to hear the first few seconds of each slide in SL360.
The users are listening through Bluetooth headsets, and I susp...
RussStill
4 years agoCommunity Member
Two years since the last post on this. I had a series of support tickets from a user, today, who couldn't get audio to play. After much trial/error, we discovered that the problem occurred when bluetooth headphones were used. So, the problem still exists. Articulate?
- BeccaLevan4 years agoCommunity Member
Hello Russell,
Thanks for reaching out, and I'm sorry to hear you've hit a similar issue related to Bluetooth. Since this thread is so outdated, I'd encourage you to connect with one of our support engineers so they can help troubleshoot.
Feel free to use the link below to share additional details of the issue, and one of my teammates will be happy to reach out with a next step!
CONNECT WITH A SUPPORT ENGINEER HERE.