Forum Discussion

StephPratt-4eed's avatar
StephPratt-4eed
Community Member
4 years ago

Blurry Graphics

Hi Heroes!  I've read a few discussions around blurry graphics, however, they all seem to be from quite some time ago.  My colleagues and I are having issues with blurry graphics in Storyline 3...
storyline 360
MarkKirby-c9f94's avatar
MarkKirby-c9f94
Community Member
4 years ago

Update. Support has confirmed "it is possibly a bug" (and supplied the boilerplate "this is how we prioritize"). So no surprises and no solution in sight for any of us.

  • StephPratt-4eed's avatar
    StephPratt-4eed
    Community Member
    4 years ago

    Hi Mark,

    I'm glad at least that yours has been identified as a bug. I just keep hitting a brick wall. 

    I guess I'll just have to send courses out with blurry graphics. 🤷‍♀️ 

    • MarkKirby-c9f94's avatar
      MarkKirby-c9f94
      Community Member
      4 years ago

      I think I've hit the same brick wall as now everyone from customer happiness has gone quiet....

      • LaurenConnelly's avatar
        LaurenConnelly
        Staff
        3 years ago

        Hello Mark!

        Our team was unavailable during the US holiday. I checked on the case that Becca submitted on your behalf, and it looks like Renato is working with you directly. He'll be in touch via email.

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