Forum Discussion
StephPratt-4eed
4 years agoCommunity Member
Blurry Graphics
Hi Heroes! I've read a few discussions around blurry graphics, however, they all seem to be from quite some time ago.
My colleagues and I are having issues with blurry graphics in Storyline 3...
MarkKirby-c9f94
Community Member
Update. Support has confirmed "it is possibly a bug" (and supplied the boilerplate "this is how we prioritize"). So no surprises and no solution in sight for any of us.
StephPratt-4eed
4 years agoCommunity Member
Hi Mark,
I'm glad at least that yours has been identified as a bug. I just keep hitting a brick wall.
I guess I'll just have to send courses out with blurry graphics. 🤷♀️
- MarkKirby-c9f944 years agoCommunity Member
I think I've hit the same brick wall as now everyone from customer happiness has gone quiet....
- LaurenConnelly3 years agoStaff
Hello Mark!
Our team was unavailable during the US holiday. I checked on the case that Becca submitted on your behalf, and it looks like Renato is working with you directly. He'll be in touch via email.