Forum Discussion

TerriHill's avatar
TerriHill
Community Member
5 years ago

Blurry image quality

I'm having image quality issues, even with the _NOPROCESS_ fix which doesn't appear to help at all. Attempting to upload screenshots with written texts, original image file is clear however the uplo...
rise 360
TerriHill's avatar
TerriHill
Community Member
5 years ago

Hi Renz, 

Thanks, I've done this just now.

  • AshlynRoberto's avatar
    AshlynRoberto
    Community Member
    4 years ago

    Hi Terri! Any solution to share?

    • Chris-Santos's avatar
      Chris-Santos
      Staff
      4 years ago

      Hi Ashlyn,

      We reported Terri's issue with our Rise engineers as a possible bug.  We'll let this thread once we have updates to share.

      You're also welcome to open a case with us here to help investigate your image blurriness issue.

      Check out this article too for our recommendations in working with images and other media: Rise 360: Best Practices for Images, Videos, and Audio.