Forum Discussion
Blurry Images in Preview and Published
I've noticed this for awhile, all of my images I insert into this Storyline 3 course appear quite blurry everywhere - on the Storyline development screens, when previewed and when published (either ...
Just to add to this, I'm running Windows at 100%, all of my images are always non-scaled in Storyline at 100% with no effects. I'm publishing in HTML5 only, in browsers at 100%.
IE11 is very blurry. That's the only browser we support for our training. I tested in the latest version of Firefox, including the ESO version. Both are blurry also. SWF files are being removed from all of our training this year, so that's not an option.
We purchased a few copies of Storyline hoping to buy more later this year for all of our training, but unless this is resolved I don't expect that will occur. This appears to have been an ongoing issue for at least a year or more, so I'm starting to not have much hope it will be resolved any time soon.
Hi there, Ron. It looks like your team is using Storyline 360. Are you using the classic or the modern player for your content?
We haven't had widespread reports of blurry images in Internet Explorer 11, so I'd like to have a look at an example project. With your permission, I'd like to take a look at your .story file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Thanks for sharing the file, Ron. For everyone's benefit: I see an issue with PNG images being used as button fills in Internet Explorer and Chrome. In Internet Explorer, the image quality improved in a test file on my end when I simply used the image directly on the slide as a "button."
I'll keep you posted on any changes to that behavior!
