Blurry Images.. Still

Hi there, Mark.  It sounds like you have some decisions to make, and you're experiencing some issues with images and screen recordings that are getting in the way.  I'm happy to help you make the most of Articulate!

First, I'll start with the best practices.  These are our current recommendations when working with visual media in Storyline:

• Best Practices for High Quality Images and Videos
• A Useful Technique for Recording High-Resolution Screencasts in Storyline

We do have some open issues that our team is investigating, like blurriness in some step-by-step screen recording scenarios, or a blurry image output with certain animation or player settings.  So that we can see if you're experiencing one of these known issues, would you be able to connect with our support team and share an example file?  We'll be happy to help with a workaround, if possible, and let you know if fixes are released.

Our support is always free and unlimited, whether you're on a trial or you're a licensed user.  Let  me know how I can help!