Forum Discussion

MarkHawkins-794's avatar
MarkHawkins-794
Community Member
7 years ago

Blurry Images.. Still

Hi all,    This seems to be an issue many people are talking about but I can't find a definitive answer without having to trawl multiple threads and links.  It would appear that Storyline is n...
storyline 360
ManjulKhadolia's avatar
ManjulKhadolia
Community Member
7 years ago

Hey Crystal, thanks for the response and further questions... 

I am experiencing the blurriness in the editor, preview and the published output both.

We only use Chrome, so that is what I would be able to comment on. Have not tested on other browsers.

I think this is a known issue, right; it does not take a lot to identify that the screenshots taken get blurred the moment we place those on SL 360. One thing I noticed though, is that there is a marginal improvement if the screenshot is first saved as a JPG, and then inserted on a slide. However, the blurriness remains (just a little less).

Looking forward to a fix for this issue.

Manjul

Crystal-Horn's avatar
Crystal-Horn
Staff
7 years ago

Thanks for that insight, Manjul.  You're right - the issue of blurry images in Chrome is known and we're working toward a fix.  I'll make sure this discussion is updated with new information.

  • ManjulKhadolia's avatar
    ManjulKhadolia
    Community Member
    7 years ago

    Hey Crystal,

    The thread has become larger since your last update. Do you have any new information on the fix...

    Thanks,

    Manjul