Forum Discussion

EricaLindboe-ce's avatar
EricaLindboe-ce
Community Member
3 years ago

Blurry Screenshots and Screen Recordings

For the life of me I can't seem to fix the blurriness in Storyline. I have read many discussions, tried changing the pixels, saving pics as PNG's, using Storyline to record screens vs Snag-it - but ...
storyline 360
ValerieCooper-0's avatar
ValerieCooper-0
Community Member

Hello! I am having the same issue with blurry screen shots when I publish to Word, using Storyline 3.

Is the information linked above relevant for Storyline 3 or should I be looking elsewhere?

Thanks!

 

EricSantos's avatar
EricSantos
Staff
2 years ago

Hi Valerie,

I'm sorry you've also hit this snag with blurry screenshots! This version of the 'Best Practices' article is more suited for Storyline 3.

I'd like to ask a few questions to understand your experience better:

  1. Did you insert the screenshot to your Storyline 3 project without needing to resize it?
  2. What is the file type of the screenshot?
  3. What compression settings are you using?

We'd be happy to look at your file to find out how to resolve the blurriness. If you're comfortable sharing it, you can upload the Storyline project here or privately in a support case. We'll delete it when we're done testing!

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