Forum Discussion
Blurry Videos when Storyline is Published
Hi Northwest,
I'm sorry to hear you're hitting this snag! I appreciate the extensive troubleshooting you have done so far, and it looks like you've already looked at the article below for some of the items.
Have you also tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course in that platform:
If you can replicate the blurry videos in SCORM Cloud, it would be helpful to see the Storyline file with the videos to understand why they become blurry in the published output. Do you mind attaching your project to this discussion or privately in a support case? We'll delete it when we're done testing.
Thanks for your patience!