Forum Discussion
BobbyDesin-13ab
2 years agoCommunity Member
Blurry Videos when Storyline is Published
I know there are several posts about this, but they are all older, so I am hoping a new solution has been found. I have 6 videos in an interactive Storyline project that when published in SCORM beco...
PaulineRewa-f15
2 years agoCommunity Member
Hi, Northwest! If you find a solution via email support that works, would you please share it back here for the rest of us? I'd love to know how to keep that from happening.
Cheers!
- StevenBenassi2 years agoStaff
Hi Pauline!
Thanks for reaching out!
If you are also experiencing blurry videos when publishing a Storyline 360 course, I'd like to echo the troubleshooting steps Eric shared earlier in the thread. Have you tested your course in SCORM Cloud to see if the behavior is the same?
If you are able to replicate the issue in SCORM Cloud, it would be helpful to take a closer look at the project file itself. Would you be willing to share it here in the discussion or privately through a support case? We'll delete it from our system once troubleshooting is complete!