Hi Lauren,
This issue only seems to affect projects that were created prior to the November update. The Set Feedback and Branching fields are text boxes into which I must manually type "(Custom Slide Layer)" in order for the slide to recognize the custom slide layers.
It looks like the behavior is triggered when toggling from Slide View to Form View. If the Feedback Title and Feedback Text are removed, then it forgets that the custom slide layers exist.
Due to the sensitivity of this work, I cannot share an example. Hopefully this helps your teams to chase down what's happening. It's creating a lot of extra work on my end.
Thanks for the reply!
Cheers,
Kel