Forum Discussion

RobertDuffy-6de's avatar
RobertDuffy-6de
Community Member
2 years ago

Bug Help: Buttons staying depressed on Down state - require 2 clicks to advanced

Hi all, we have a bug in our courses where buttons are getting "stuck" or staying depressed on the Down state and the user needs to click twice to advance. What's odd is that when we publish the page by itself to AR it works as designed but when we publish the whole course that's when the buttons are sticking. It's happening to many buttons throughout the course. Any ideas?

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Robert!

    Thanks for reaching out!

    It sounds like you are having some issues with buttons getting stuck when publishing an entire course versus just one slide.

    I see you've already opened a support case regarding this. Great call! Our support engineers have a wealth of knowledge and insight and should be getting in touch shortly!

    We'll continue this conversation over in your support case.

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