Forum Discussion

CristianaRat103's avatar
CristianaRat103
Community Member
9 months ago
Solved

button symbols are wrong color

I have buttons on slides that have text and a symbol.  Although the color (white) looks correct on the slide in edit mode when I preview or publish it the symbol changes to black and the text remains...
Articulate 360
  • CristianaRat103's avatar
    CristianaRat103
    6 months ago

    Hi Jose,

    I did open a support case.  I think I have tried to troubleshoot this twice with support. I think they don't see the error when they view it, so there isn't a way to form a solution that will fix it on my end.  I wound up deleting all the arrows, because after I opened the first ticket I thought it was resolved, but it either reappeared or was never resolved.  Thanks for your follow up.

CristianaRat103's avatar
CristianaRat103
Community Member
6 months ago

Hi Jose,

I did open a support case.  I think I have tried to troubleshoot this twice with support. I think they don't see the error when they view it, so there isn't a way to form a solution that will fix it on my end.  I wound up deleting all the arrows, because after I opened the first ticket I thought it was resolved, but it either reappeared or was never resolved.  Thanks for your follow up.

StevenBenassi's avatar
StevenBenassi
Staff
6 months ago

Hi CristianaRat103​!

Thanks for following up!

I see that you've worked with our support engineers, in two separate cases. Most recently, with my colleague Jorge. I've updated that case with the additional feedback you shared, so he can be notified.

He should be reconnecting with you shortly!