Forum Discussion

MonicaIngale-93's avatar
MonicaIngale-93
Community Member
2 years ago

buttons not coming under focus order for I pad

We have 6 button click and reveal. During accessibility testing we are able to open popups for 3 buttons only, and not for rest.  Focus goes there but could not open popup. Slide works well on w...
storyline 360
EricSantos's avatar
EricSantos
Staff
2 years ago

Hi Monica,

I'm sorry to hear about the problem when using an iPad. We're happy to help troubleshoot this issue and would like to start with clarifying questions to understand your experience better.

  1. What iPad and iPadOS versions are you using to test?
  2. What are the steps to replicate the issue on an iPad?
  3. Are you testing on an LMS? If so, what is the LMS used?
  4. Can you share your Storyline file with us so we can look at what you have set up? Please upload it in a support case so that one of our Customer Support Engineers can test it using the same device and OS version.

Submit a Support Case

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