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RozGilmour's avatar
RozGilmour
Community Member
20 days ago
Solved

Next button not working

Think I have over complicated a slide with the 3 tabs. I have it all set so that the Next button is hidden from the start, and the tabs are disabled until end of timeline on baselayer.  The user then clicks and closes through the 3 tabs. On the 3rd tab, when the user closes it, a lightbox slide comes up with a video. Once that's closed it goes back to the base layer with the Next button visible. However when I click on it nothing happens. If I add in the trigger "when the user clicks next jump to next slide", it moves to the next slide straight after the timeline ends on the baselayer and you dont get a chance to click through the tabs.  What am i missing?  Help please

  • The Next button can't go anywhere unless you tell it where to go. So you need to keep the "jump to next slide when user clicks Next" trigger. 

    The slide advances automatically because that's what the Slide Properties tell it to do: 

    The "Slide advances" setting needs to be changed to "By user." 

    Other notes: 

    You don't need triggers to disable the "Invisible" buttons. You can set the Initial state to Disabled. 

     

    Also, it's possible that a user might click the #3 tab first. Because the #3 layer shows the lightbox that then enables Next, they could advance without seeing layers #1 and #2. So you either need to force them to click the tabs in order, or show the lightboxed video some other way.

4 Replies

  • The Next button can't go anywhere unless you tell it where to go. So you need to keep the "jump to next slide when user clicks Next" trigger. 

    The slide advances automatically because that's what the Slide Properties tell it to do: 

    The "Slide advances" setting needs to be changed to "By user." 

    Other notes: 

    You don't need triggers to disable the "Invisible" buttons. You can set the Initial state to Disabled. 

     

    Also, it's possible that a user might click the #3 tab first. Because the #3 layer shows the lightbox that then enables Next, they could advance without seeing layers #1 and #2. So you either need to force them to click the tabs in order, or show the lightboxed video some other way.

  • RozGilmour's avatar
    RozGilmour
    Community Member

    Thank you Judy for replying and giving me some feedback.  I did try changing when the slide advances (by user) but that didn't do anything either. So I am still a little stumped as to how to resolve this - unless you have another solution up your sleeve?

    I have removed the unnecessary triggers and disabled within states - thank you for that.  
    I take your point regarding a user can click on the tabs in any order.  Think the easier option will be forcing them to click the tabs in order.

    Many thanks

    Roz

  • RozGilmour's avatar
    RozGilmour
    Community Member

    Apologies, I activated the next button trigger (which was also disabled when I was trying to fix it).  So it is all working now.  Thank you again for your valuable knowledge