Forum Discussion
buttons not working in preview
All of a sudden when I preview a slide the buttons to layers or other slides are not working. If I preview a scene they work. WHAT's going on with SL3??? Help please!
Well, I just discovered if I ...
I am also having this issue. I added a Pause button (pause timeline of this slide when user clicks) and a play button (resume timeline when user clicks) to a single slide (my third slide in the project). When I load Preview the slide, neither even register as buttons. When I preview the scene, the buttons in the middle of the first two slides work, but the new slide buttons on the third slide still don't work. In addition to these two slide specific buttons not working, the buttons also do not work on my little nav bar on the bottom (which is part of the slide master).
I created a new blank story file with simply these two buttons on the slide and it worked as expected in Preview this slide.
I reverted to an earlier version of my storyline file from before I added the slide-specific pause/play buttons and previewed a scene, and none of the buttons in my slide master nav bar that show layers are working. They were before. I uninstalled and reinstalled storyline and that didn't solve my problem either.
Hello Nora!
Thank you for sharing these troubleshooting steps with us! I see that you've reached out to our Support Engineers and working with my teammate, Jan. He has logged this issue as a software bug and linked your case so we can update you when a fix is released. Jan is still available in your support case if you need anything!
Thank you Lauren. Was this email intended for me (Sylvia) or someone named Nora?
