Cache location windows 10
Hi I can't seem to locate my cache files on windows 10. Also, where can I set the preference for the location for the cache files - assuming I have that option.
Many thanks.
Steve
Forum Discussion
15 Replies
Hi there Steve!
Are you referring to your temporary files? If so, you can find them here: C:\Users\User\AppData\Roaming\Articulate\Storyline.
Storyline stores temporary files in that folder by default, and there isn't a setting that will allow you to change that location.
Let me know if that answers your question, or if you had something else in mind!
Hi,
I cannot find that above location on my machine! Could they be somewhere else?
Thanks
That's it Alyssa, thanks.
Hi, is there any plan to make this possible? It would be awesome to specify where we want the cache folder to be, especially with machines with cache dedicated speedy drives.
Thanks
Hi Martin,
You're welcome to share your suggestion and use-case directly with our team here.
Alright, I will fill-in a feature request, thanks!
Hi,
Thank you for sharing the temporary files location. With that said, I noticed that when republishing, sometimes it will include the images/texts/etc., from the previous version. Is this have something to do with the temporary files?
Hi Ben,
Strange that you would find text or images from a previous version in your newly published output.
Are you using Storyline 360? To what format are you publishing?
If you can share an example slide that contains content from a previous version of the same project, that'd be helpful, too!
Hi Alyssa,
My apology. I was actually referring to Presenter 360 for the PPT deck. My workaround was to delete the project folder in the "My Articulate Projects" folder. This seems to force the Presenter 360 to republish the whole PPT decks. Thoughts?
Unfortunately, I cannot share the examples as they are context-sensitive.
Hey Ben. Presenter uses both the .PPT file and the .PPTA file to store all of your project assets. Did you use "Save As" or make any copies of either original file?
It is unusual for you to see older versions of your slides after the publishing process. This article, though it deals with Presenter audio specifically, might spark some ideas about what could be happening with your versions. If this is happening regularly, please connect with our support team for in-depth help! Even if you can't share your file, we're willing to dig in on your processes and try to understand what's happening.
Hi Crystal,
Thank you for your response. I apologize for getting you back late. I think what happened was that Articulate Studio looked into the folder in the "My Articulate Projects" and it might not update the slides that were already created. What I did most of the time was either to delete the current folder in the "My Articulate Project" folder or to create a new project name which in turn create a new folder. Anyway, I would love to hear from the dev team what they think about it.
-Ben
No worries about getting back late, Ben. It sounds like a lot of steps to go through just to save your edits. We'll be here if you want us to have a closer look!
Hi Keith,
There's a chance that your folders are structured differently on your computer. Try entering the following path in Windows explorer instead:
%appdata%\Articulate\Storyline
You'll also want to make sure that your organization is not restricting access to your computer's temporary folder.
Let me know if this works for you!
