Can I change a thumbnail on a video?

+1 here. My Storyline block starts with a video, and when I export it to Rise it shows up as a big boring black rectangle. Not very visually engaging for the learners!

I am having the same issue with Rise 360 videos.  I'm having to take time to edit all the videos to get rid of the starting fade.  It is a waste of time to adjust for something that should be standard.

This is ridiculous that this has not been implemented yet. This is such a SIMPLE and BASIC feature in every platform (YouTube, Vimeo etc). You make lovely tools but really let us down with the basics, things that are completely common sense. It really baffles me.........

Just upload one single frame at the very start of the video that you want as the thumbnail. As long as it's only one frame you won't see it when you click play, only on the thumbnail.

Has anyone figured this out yet? Seems simple and NECESSARY! I cannot have my team make two versions of every video - one with fade in from white for one purpose and another for a ecourse. 

Is there any update here, this would still be very helpful to have as an option 

+1. Just had a client request this for a course I've build for them.

Any updates on this request?

Incredible, that this still has not been solved. Please do, this is something very basic.

Hi Maribeth! That sounds like something we'll want to take a closer look at. Please send us a copy of your Replay 360 file by opening a case, and we'll let you know what we find!