Forum Discussion
JenniferHollist
7 years agoCommunity Member
"Can not access closed stream" Error When Saving File
I've been running into a problem when saving a project. I've been getting the "Project file could not be saved. Your system appears to be low on memory. Please close any other programs and try again...
AshleyT-Pollard
6 years agoStaff
Hi Thomas,
I'm sorry you've run into these errors! Both of those tend to indicate file corruption or impending corruption. I'd look at the best practices outlined here and you could try importing that file into a new project or searching your temp files for an earlier version.
Here's how to check:
1. Open this folder in Windows Explorer:
%Appdata%\Articulate\Storyline
2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3. Change the file extension of the copy on your desktop from *.tmp to *.story.
4. Double-click the file to open it in Storyline.