Forum Discussion
SarahSexton
Community Member
I forgot to mention...I tried the interaction in Review 360 at each attempt to correct without success.
LaurenConnelly
8 months agoStaff
Hello Sarah!
We are happy to help! It sounds like you've done a good bit of troubleshooting on your own. Can you share the .story file with us? It can be hard to tell what the issue is without testing the file on our end.
For the future, if you are on a timeline, the quickest way to reach our Support Engineers for technical support is by submitting a support case.
I'm sorry for the trouble!