Forum Discussion
Can we set up re-enrollments or reset a learners status?
Hi Team
I'm currently exploring Reach 360 as a possible option and see you can assign a manual completion to a learner. However we have some courses that have an ongoing refresher requirement every...
Thanks StevenBenassi
Just a follow on question, are we able to update a learners completion date if they complete the newer version of the course?
I see that Reach 360 tracks their last activity but the certificate date still reflects the first time they completed this. What I was also hoping for was the ability to manually update the course and certificate with the learners new completion date.
Cheers
Hi RFerguson,
I'm happy to jump in here!
Here's how to mark a course complete:
- Navigate to the individual learner's report.
- Expand the record for the training you want to mark as complete.
- Select 'Mark as complete'.
- Select the calendar icon to choose a completion date (if other than the current date).
- Enter the time it took the learner to complete the training (this must be at least 1 minute and will be added to any current activity).
- If required, enter a quiz score.
- Select 'Mark as complete' to finish.
Once marked as complete, the learner can download the completion certificate from their Reach 360 dashboard. Please let me know if you have any questions!