Forum Discussion

LauraDucharme-2's avatar
LauraDucharme-2
Community Member
3 years ago

Cannot access articles when sharing course

Hello,

I have developed a course with embedded web content, both articles and videos. When sharing my course for colleagues to review, we are not able to view the embedded articles; the videos work fine but the articles will not open. 

Is there a solution for this?

Thanks,

Laura

  • Hi Laura. Sorry to hear that your colleagues couldn't access the articles and videos in your course. If you are the only one who can access the articles and videos, it sounds like a permission issue. You may need to check if the content is accessible publicly or if your colleagues have permission to access them. If you have the correct permissions and your colleagues still couldn't access the content, we would love to take a closer look. Please open a case here. Our support engineers are ready to help.