Forum Discussion
I'm having a similar issue, with the same version as you have. I need to use the classic player, due to the way it embeds a solid unchanging player, for a specific use case. It wont let me change to classic saying that the dialogue layer feature is being used. Same thing with a new file, wont let it go go classic for same reason.
Then if I try to edit the layer, it will keep bringing up the slide properties not the layer properties. Very frustrating.
- JoseTansengco3 months agoStaff
Hello George,
To switch the Player back to the Classic version, you'll need to change the slide properties of the feedback layers in the Feedback Master View from Dialog to Layers. You'll want to ensure that none of your feedback layers use the 'Dialog' option to make this change.
Feel free to share a copy of your project file here or privately by opening a support case if you need help making the changes!