Forum Discussion

CherylGriffith's avatar
CherylGriffith
Community Member
7 months ago

Cannot access Rise 360 since 3:07 pm EST

Is the site down? I have not been able to access Rise using my desktop app or online since 3:07 pm EST. I have projects to work on. I'm only 2/12 projects to complete. Keep getting the 504 Gateway T...
Rise 360
  • EricSantos's avatar
    EricSantos
    7 months ago

    Hello everyone,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!

EricSantos's avatar
EricSantos
Staff
7 months ago

Hi everyone,

I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue. 

We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.

Related Content