Forum Discussion
Cannot delete desktop icon
I can no longer delete the shortcut even WITH Admin access. To make matters worse our IT department decided that everyone's Desktop folder should be automatically included in OneDrive synching so now this worthless shortcut is showing up on my other machines too (where it is completely non-functional obviously)
- RuthanneBrodeur3 years agoCommunity Member
Hi Randall - I was having the same issue (could not delete from the desktop directly AND desktop is force-mapped to OneDrive).
I was able to delete the desktop icon by:- granting myself full access permissions outlined in Stephen's steps (which I use all the time!)
- right-clicking the desktop icon and navigating to the folder location
- right-clicking and deleting the shortcut using Admin credentials
I hope this extra step is allowed by your IT department. Interestingly, the articulate shortcut shows up in my Users > Public folder along with other desktop icons that are pushed to my machine by my IT department. It's not in my This PC > Desktop folder.
I agree with others that the forced desktop icon by Articulate is a nuisance.
- PamelaHill-42283 years agoCommunity Member
I'm in the same boat, because I need admin access to delete shortcuts. BUT, at my old workplace where I had privileges, I couldn't' delete it either unless I went to the public desktop. That's where it's hidden and I could delete it there. Hopefully that works for you.
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