Forum Discussion

DavidMarra's avatar
DavidMarra
Community Member
2 years ago

Cannot publish to word

When I try to publish to word, it says it is successful. When I try to "view document" I receive an error message. If I try top click on "open" nothing happens. I emailed it to myself, the email has...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 74, we've included important fixes and new features.

    One of the fixes we've included is:

    Storyline 360 could crash when adding conditions to triggers or publishing to Word.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you have questions!

AmberHays-a9862's avatar
AmberHays-a9862
Community Member
2 years ago

Following. 

Having same issue trying to publish to Word. Oddly enough, one of my six files DID publish but there is no rhyme or reason why it worked ... and the other five continue to fail. Just tried again (3 days after original attempt) and the one file will publish but the other five still fail. Moved to desktop, file size is average within the set of six, same with length of file name.  Comparable in content and all other aspects.  Strange that I am having success with one.

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