Forum Discussion
Cannot publish to word
When I try to publish to word, it says it is successful. When I try to "view document" I receive an error message. If I try top click on "open" nothing happens. I emailed it to myself, the email has...
Hi everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 74, we've included important fixes and new features.
One of the fixes we've included is:
Storyline 360 could crash when adding conditions to triggers or publishing to Word.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you have questions!
Wendy:
I'm having the same issue. I tried everything you recommended and all I can get is the first slide to publish to Word. I didn't have this issue a few weeks ago and nothing has changed with my computer...any suggestions?
Hi Rob, I saw that our support folks tried reaching out to you last week. I just wanted to check in to see if you've found a solution on your own. If not, I'll ask support to reach out again, please check your spam or filtering rules to see if the original email ended up there.
All the best,
Mike
