Forum Discussion
Cannot record audio in RISE graphic marker
Hi. I am also unable to record audio in Rise.
I am on Chrome and the 'Start recording' option is there but when I click on it, nothing happens.
- Crystal-Horn6 years agoStaff
Hello, Hayley. If you've tried closing and relaunching your browser and you're still having trouble, please work with us one-on-one here!
- HayleyGrieves-96 years agoCommunity Member
Hi Crystal,
Yeah, Ive had our IT look at it also.
We’ve tried using Rise on 3 different browsers.
Explorer doesn’t even give me the option to record audio.
Chrome has a button for ‘record audio’ but nothing happens when I click it.
And the final browser (I don’t recall the name right now but can get that to you if it helps) would open a tab when I clicked ‘record audio’. Allow me to record, but when I stopped recording, the audio would disappear and I am unable to use it.I am not having issues with any other of the Articulate software when it comes to recording.
Many Thanks,
Hayley GrievesSent from my iPhone
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