Forum Discussion

JeffDeSimone's avatar
JeffDeSimone
Community Member
11 years ago

Cannot Set Initial Position For Mouse Cursor

Hello, I am inserting a pointer into my slide, but each time I try this the pointer defaults to the center of the screen.  When I try to set the path the dashed line gets even shorter.  The "Enter...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
4 years ago

Hello Susie!

Have you changed the Enter From settings? You can find them here:

After deciding where the mouse enters from, you can drag the mouse anywhere on the slide. 

If you see something different on your end, would you mind sharing your project with us privately? You can upload it in a support case, and we'll take a look!

  • JoyceWang-ba8b4's avatar
    JoyceWang-ba8b4
    Community Member
    4 years ago

    I am experiencing the same problem as other users have mentioned. I tend to duplicate a lot of my slides as I go through developing a module. In the first few slides mouse enter from option is working just fine, but in the following slides where I might have duplicated from a previous slide with mouse animation, the enter from option is disabled and doesn't allow me to click it. To think that this has already been an issue 6 years ago.

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      4 years ago

      Hello Joyce!

      Sorry for the issue this is causing! I can recreate this exact issue on my end, so I will share this with my team. Just to confirm, I am using Storyline 360 (Build 3.59.26702.0). Which version of Storyline are you using?

      • JoyceWang-ba8b4's avatar
        JoyceWang-ba8b4
        Community Member
        4 years ago

        Thanks for recognizing the issue, hope a solution will be developed for it soon!

        I am currently using Storyline 360 (v 3.55.25975.0), hope it helps :) 

  • JeffDavis-e5d12's avatar
    JeffDavis-e5d12
    Community Member
    1 month ago

    It appears that the disabled "Enter From" issue has not been resolved after 10 years.  

    I have the newest Version of StoryLine (before you ask).   Is there a reason the Enter From option is disabled???

     

     

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      1 month ago

      Hello JeffDavis-e5d12, 

      Thanks for reaching out! While we don't have any details to share on this Enter Form bug or the disabled experience, I have added your voice to the existing report. We'll be sure to share any future updates in this thread with news of a fix, so all are aware!