Forum Discussion

AllanaBoninsenh's avatar
AllanaBoninsenh
Community Member
2 years ago

Can't access ARticulate360 page

Since I've made my subscription, I can't open the Articulate360 page. Either it keeps asking me to log in or opens a blank page that keeps reloading every two seconds.

I couldn't install the Articulate 360 app, too, because it seems the only way to install it is through this page that doesn't open for me.

Until now, I could only use Rise, but as I have an Articulate360, I want to use all other apps too.

I tried to get in touch via the contact form, and it took me to a 404 page.

Right now, I'm very frustrated with how difficult it is to find information or even the correct links. Can anyone from the Articulate team help me, please?

  • Hi Allana!

    It sounds like you are having some issues getting the Articulate 360 desktop apps downloaded to your machine. So sorry to hear that!

    I see you've already opened a support case. Great call! Our support engineers have a wealth of knowledge and insight and should be getting in touch with you shortly!

    We'll continue this conversation over in your support case.