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LihiFiler's avatar
LihiFiler
Community Member
3 years ago

Can't find my project on storyline

After creating a Project, that happened:

image.png

Now i cant find it. i saved the document doring the issue, but now it appears to be empty and cannot be opened. In addition, it does not appear in the "recent" section.is it lost forever :(?

  • Hi Lihi,

    Welcome to the E-Learning Heroes community!

    I'm sorry to hear that you're unable to locate your Storyline file. I see that you’ve reached out to our Support Engineers and are working with my teammate, Georvy. You’re in great hands! We’ll continue the conversation in your support case. 

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Marni!

      Sorry to hear you've also run into this setback!

      To clarify, have you already checked your temp folder for a working copy of the missing file? If not, here are the steps:

      1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
      2. Scan the contents of this folder for a file that starts with the name of the project. If found, copy it to the desktop. If there’s more than one, copy the latest version to the desktop.
      3. Change the file extension of the copy on the desktop from *.tmp to *.story.
      4. Double-click the file to open it in Storyline.

      Please let me know if you have any more questions!