Forum Discussion

JonasGretzer's avatar
JonasGretzer
Community Member
4 years ago

Can't find the right course when I publish a new version av an existing item

Hi, I have published a course to review and when I now want to publish a new version av an existing item I cant find the course in the list (not in "Previously used for this project" or "Other ite...
storyline 360
SimonRichards-0's avatar
SimonRichards-0
Community Member
3 years ago

Hello, I am having the same issue. I cannot see any existing published items in Review when trying to publish from Storyline. Can someone share the fix with me please? Many thanks 

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hello e Coach,

    Sorry to hear that you ran into this snag. 

    Review 360 items are linked to the owners account unless the items have been shared in Team Folders. If you aren't seeing your published items in Review 360, try publishing a new course and checking to see if the course appears on your dashboard. If newly published course appears on your dashboard to verify that the feature is working properly, please open a case with our support team here so we can take a look at what happened to the older items linked to your account. There's a chance that they may have been transferred to another account depending on whether you were recently removed from your seat.