Forum Discussion
AlisonCoops-021
8 years agoCommunity Member
Can't hear audio when I hit Play on the timeline
Hello, I'm working on a new Storyline file that I created. Everything was working fine until recently. Now, I can preview a slide and everything is fine. I can publish the course and everything is...
AshleyT-Pollard
8 years agoStaff
Thanks for your patience as we dug into this!
It appears that the latest Flash update 27 (although there is now a new version 27 in Beta) changed how the audio settings would work for Flash playback. The timeline preview in all versions of Storyline and Quizmaker is Flash based.
We've detailed out some steps here on how to fix this for Flash, and this is a behavior our team is still looking at fixing in Storyline/Quizmaker so that you won't run into it again!
AlisonCoops-021
8 years agoCommunity Member
Thank you!
Alison Coops