Forum Discussion
AlisonCoops-021
9 years agoCommunity Member
Can't hear audio when I hit Play on the timeline
Hello, I'm working on a new Storyline file that I created. Everything was working fine until recently. Now, I can preview a slide and everything is fine. I can publish the course and everything is...
KatieRiggio
6 years agoStaff
Hi Jordan. Thanks for those clues!
A quick question and troubleshooting step to dive in:
- What version of Windows are both computers running?
- Could I have you repair Storyline 360 on the affected machine to see if that helps? Here are the steps ⤶
- JordanBest6 years agoCommunity Member
I'm running Windows 10 on both computers. I also just tried running through the steps to repair SL360, but it didn't do anything. Should I go ahead and open a support ticket?
Related Content
- 9 months ago
- 6 months ago
- 12 months ago