Forum Discussion
Can't open Player Settings in Storyline
Hi, I've searched through and found similar issues, but no resolution.
I need to get into Player settings. I click Player. Nothing happens. I try to click somewhere else on the screen and I get a ...
Hi, it is happening again. I can't open the Player tab. Storyline locks up and becomes unresponsive.
I'm working locally. I can't open the player tab for ALL projects, even new ones.
Hi Julee!
Sorry to hear you've run into this setback again!
I found your previous support case that was related to this issue. It looks like my colleague John Carlo was helping you. I've just added your feedback to the case, so he can be notified and continue troubleshooting with you. He should be following up with you shortly!
We can continue the conversation through your case to help keep all information in one spot.
