Forum Discussion

CrisWaller's avatar
CrisWaller
Community Member
6 years ago
Solved

Can't publish a new version of an existing item

Every time I publish my Rise courses to 360, it creates new review links. I don't see any option to keep the same review links- the only option I have is to create a new item. This is a huge pain because I have to send out the new links and all old comments get wiped out. 

According to the web page at https://community.articulate.com/articles/rise-360-publishing-a-course-to-review-360, I should be seeing "Publish a new version of an existing item," but I do not have that option (see screenshot.) 

Because I'm a course manager, I also don't see previous versions in 360, which means that if I do republish, I lose all comments. 

 

How can I fix this?

  • Good news! Now you can create shared team folders in Review 360 to organize your content, assign permissions, and invite collaborators. This enhancement allows multiple authors to publish new versions of a course to the same Review 360 project.

    Give this new feature a try, and let us know if you have any questions about it! 

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  • LexieMayes's avatar
    LexieMayes
    Community Member

    Hi All,

    I am facing this issue too, I do not get an option to publish a new version of an existing item

    Luckily a colleague is able to do it on my behalf so I have been able to progress today, but there still seems to be a slight glitch with this action - I just wanted to flag this

    Thank you

    Kind Regards

    Lexie Mayes

  • Up voting for the Course Manager's ability to publish a new version to an existing. I'm actually not sure what the downside would be to allowing Course Collaborators to do so as well. This is a pain point for our team. Thank you for considering.

  • Good news! Now you can create shared team folders in Review 360 to organize your content, assign permissions, and invite collaborators. This enhancement allows multiple authors to publish new versions of a course to the same Review 360 project.

    Give this new feature a try, and let us know if you have any questions about it!