Forum Discussion
Can't publish Storyline 360 project to Word
Hi Tobias,
Thanks for that information on what you're experiencing with all of your courses when you attempt to publish to Word.
I'd like to share some additional troubleshooting steps that were shared with Gayla in her support case. Perhaps they will help you as well!
Here is what my colleague Mark shared within the support case:
First, can you save your Storyline course in your My Documents or Downloads folder? Be sure you're working on your local hard drive (typically your C: drive) when creating, editing, and publishing Storyline courses. Working on a network drive or a USB drive can cause erratic behavior, such as file corruption or an inability to save changes. See the following article for more information and tips.
https://www.articulate.com/support/article/create-edit-and-publish-articulate-storyline-courses-on-your-local-hard-drive
Make sure to change the destination of the published output in your local hard drive as well.
I also suggest launching your Storyline as an administrator. You can do that by right-clicking on the icon and choosing "run as administrator."
Lastly, I recommend repairing your Microsoft Office software. Here's how:
https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b
Please let me know if one of these workarounds does the trick!