Forum Discussion

daodn's avatar
daodn
Community Member
5 months ago

Change Thumbnail Image on Course Name

Hello!

I am a brand new user of Reach 360.

I'm in Reach 360, under the Manage tab.

To the left of the course title, there's this dark blue rectangle.

Can I change that somehow?  Is this image pulling from the course in Rise 360?

 

Thank you.

 

7 Replies

  • Hello daodn​

    Thanks for reaching out! The dark blue rectangle you mentioned is your course Cover Photo in Reach 360. The cover photo in Reach 360 is not directly generated from Rise 360 cover photos. In Reach 360, you can add a cover photo by uploading your own image or selecting one from the Content Library.

    Here's how you can modify this: 

    1. Go to the Manage Tab in Reach 360 and click on the course that you'd like to update the cover photo for. 

    2. Once there, navigate down to the Details tab for the course. 

    2. On the left-hand side, you'll see a section for Cover Photo. You can add a cover photo by clicking Add Cover Photo

    • If you need to edit the cover photo in the future, just hover over the cover photo to edit this.

     

      • Here's a quick visual of this in action for your reference! 

     

    Please let me know if you have any other questions! Happy to help! 

    • daodn's avatar
      daodn
      Community Member

      Thank you, Luciana --

      I don't seem to have the Details tab/option:

       

       

      • Hello daodn​,

        I’m happy to chime in. Thanks for the screenshot!

        Kindly check what user role you’ve been assigned in your Reach 360 account. Only admins have access to update details like the course Cover Photo, so if you’re not set up as an admin, the Details tab won’t appear.

        If you need to make changes to the cover photo, someone on your team with admin access should be able to help out.

        Please don’t hesitate to reach out if you have additional questions.

    • daodn's avatar
      daodn
      Community Member

      And, thank you for that very informative recording!

  • daodn's avatar
    daodn
    Community Member

    Hello Eric -- thank you for this bit of information; helpful to know indeed!  Thanks again.

  • LHS's avatar
    LHS
    Community Member

    Hello,

    I have admin rights and I was interested in how to do this also as a new user.

    I believe this is for the Learning Path image, but I cannot use these instructions to update the courses cover photo as the initial request asks.

    Your support would be greatly appreciated.

    • Hi LHS​!

      Sorry to hear you're having trouble updating Cover Photos in Reach 360!

      As Eric shared, Reach 360 Admins should have access to the 'Details' tab, where course Cover Photo settings can be modified. If this tab isn't appearing on your end, and you are using a supported browser, please try clearing your browser's cache or using an incognito window.

      However, if the issue persists across multiple browsers, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!